In light of recent news from some of the manufacturers who supply our suppliers - and the inability to get the required stock to us in a timely fashion we’ve had to make some really tough decisions here in the past few weeks.
The biggest of which is that over the month of October we’ll be winding down our supply of American Apparel shirts. It’s not something that we would like to do - in our early days we spent a long time fielding emails and queries from potential customers who demanded that we stock AA in the first place. BUT because the supply of these garments is leading some orders to take over 45 days to fulfil we really feel that we have no choice.
Now here’s the good news!
We’ve looked long and hard at our other suppliers and have found the perfect replacement shirtmaker who will supply us with what we think is a superior product. They’re very similar in fit, FAR BETTER in quality (really!) and if all goes well with negotiations they’ll still be the same price.
With regards to other orders, we’re still working on reducing this backlog and chasing our suppliers daily.
Again, please let me say that if you want a refund please email email@example.com - DON’T go directly to your credit card company or PayPal; as the processes in place mean that it’ll take even longer to get your order or your money back. We’ll absolutely refund you your money if you ask us - because we hope you’ll be back in a few week’s time to try again with the new stock!
Hope this helps a little people - and my apologies (again) for the issues,
Steve - MySoti HQ x