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Notes

Apologising for the apology that referred to the apology from last time

Hey everyone!

Just when I thought I’d finished apologising, I’m apologising again. That last newsletter… which may now be this newsletter by the time you see it was the same as last week’s. I screwed up. Again. Sorry!

We’re continuing to make good progress on shipping and we’re also working hard on sorting out customer services. We are now putting more processes in place to resolve issues for you more rapidly, and hopefully giving less reason to have issues. Hang in there, we’re improving things day by day.

That aside, I’ve been so touched by the support and enthusiasm have shown for everything about MySoti. Steve wasn’t wrong about you! Thank you.

I’m also really pleased to have received suggestions from you on additional products and features you’d like to see. Keep them coming. There are some that we are already working on, and some that honestly didn’t occur to us, so they’re just great to see. Our priority is to smooth out the shopping experience in the first instance, but as I’ve already teased you before, we do have some new developments up our sleeves. We’re going to tease you for a little while longer, but we’re soooo close!

Aaron @ MySoti HQ